We're Here to Help
Get in Touch
Our support team is available 24/7 to help you with any questions, issues, or feedback. We typically respond within 2 hours.
Send Us a Message
Fill out the form below and we'll get back to you as soon as possible.
Other Ways to Reach Us
support@postall.com
+234 800 POSTALL
Phone
+234 800 767 8255
Social Media
@postallng
Response Time
We typically respond within 2 hours during business hours and within 12 hours on weekends and public holidays.
FAQ
Common Support Questions
Quick answers to frequently asked support questions.
Our Offices
Visit Us
Come say hello at one of our office locations.
Lagos HQ
Lagos HQ
Nigeria
14th Floor, Civic Towers Ozumba Mbadiwe Avenue Victoria Island, Lagos
+234 800 767 8255
lagos@postall.com
Accra Office
Accra Office
Ghana
Suite 302, Oxford Tower Osu Ring Road Osu, Accra
+233 30 277 8899
accra@postall.com
Safety Emergency?
If you feel unsafe during a transaction
Emergency Safety Line
For immediate safety concerns during a transaction or meeting, call our emergency line:
+234 800 SAFE PA (7233 72)
Remember: Always meet at verified Safe Spots for in-person transactions. Never share your banking PIN or passwords. If something feels wrong, trust your instincts and walk away. Your safety is our top priority.